The evolution of the Logistics services and Infrastructure space in India is seeing a rapid transformation of organisations that have traditionally worked at low levels of technology and process sophistication to complex systems and network driven models. The PiVOT team is especially geared towards planning scale up and process re-engineering based on our unique understanding of both the existing ground realities, as well as the emerging best practices towards which the sector is heading. Our organisational development and support engagements are usually based on a threefold approach:
- Audit: Understanding the business – PiVOT begins any process improvement or system development engagement with a study of existing material flows, cost structures, and roles of various stakeholders. These are then mapped into an existing process/ activity flow chart to help identify gaps and weaknesses as well as improvement potential in the network of activities being examined.
- Solution Development-The audit process invariably leads to the identification of alternatives to achieve potential improvement through short and long term strategic and operational action items, and monitoring mechanisms such as benchmarks and KPIs for measuring improvements. All of our solution offerings are invariably vetted through a sieve of viability measures such as cost-benefit analysis, risk assessments and alignment of the solutions with overall business goals.
- Implementation Support- PiVOT’s primary strength in this area of work comes from our commitment to stand in partnership with our clients, and offer to see through our suggestions through hand-holding, training, and course-correction activities. Even on the commercial front, we often work in this realm through success fee based models that reflect our confidence in the benefits that will be tangibly experienced by our clients.
Some of the areas where we have contributed to our client organisations with turnaround and process improvement/development offerings are:
- Supply Chain Cost Reductions-PiVOT offers solutions in this field by seeking to establish cost reductions that emerge from efficiency improvements and are therefore sustainable for our clients.
- Business Process Re-design-Process improvements are directly linked with domain understanding, as the business impact of process changes is often sacrificed on the altar of “standardisation” or acceptance of “generic best practices”. PiVOT ensures that changes that are recommended by our team can be positively implemented, and often stays the distance to see the implementations through.
- Turnaround management / Business transformation – PiVOT sees many companies that operate in the infrastructure and logistics domain as reservoirs of industry understanding and business knowledge that merely need to be channelled in the right direction to graduate from stagnation or low growth to rapid change and high growth trajectories. Our objective is to always benefit our clients by first leveraging their own strengths and then adding our expertise as a catalyst for creating this change.
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A Corporate Turnaround Story
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Optimising an FMCG Supply Chain |
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